Serve as the central point of contact for IT questions, technical and hardware issues or requests for information. Analyze problem trends and advise Management on appropriate resolutions necessary to make decisions and maintain optimum Customer satisfaction. Additional details The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation

Install, maintain and troubleshoot a variety of hardware and software equipment. Effective communication is essential for this role as the individual will interact frequently with front line employees and will also be visible to customers. Additional details The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we

Conduct needs analysis to create quality solutions. Ensure solutions are aligned with stated requirements and comply with departmental standards. Manage activities to ensure solutions are delivered on time and within budget. Serve as a peer mentor and resource to ensure effective communications to customers or key stakeholders. Additional details This role is offered as a

Conduct needs analysis to create quality solutions. Ensure solutions are aligned with stated requirements and comply with departmental standards. Manage activities to ensure solutions are delivered on time and within budget. Serve as a resource to ensure effective communications to customers or key stakeholders. Additional details This role is offered as a remote workplac

Lead and guide others to evaluate, develop, customize, install, and implement functionally appropriate, technically sound, and well integrated systems in accordance with Customer requirements, and organizational methodologies and standards. Mentor others in working with vendors to respond to production problems and implement immediate resolution efforts across technology

Advanced experience in designing, writing program code, testing, documenting, and implementing functionally appropriate, technically sound, and well integrated application systems in accordance with Customer requirements, organizational methodologies, and standards. Identifies and prevents production problems and implement immediate resolution efforts across technology ar

Design, write program code, test, document, and implement functionally appropriate, technically sound, and well integrated application systems in accordance with Customer requirements, organizational methodologies, and standards. Respond to production problems and implement immediate resolution efforts across technology areas. Additional details This role is offered as a

Responsible for all aspects of project management for medium to high complexity projects over the entire life of the initiative and understands the business objectives and scope, and will guide a Team to deliver expected results for projects. Work closely with accountable Delivery Leaders in the Business and Technology to ensure assigned project delivers on business objec

Lead and motivate a Team of developers in the planning, delivery, and operation of highly reliable software. Accountable for the technical quality of the software that the Development Team produces and closely collaborates with the Business and other Stakeholders to ensure software meets functional and non functional expectations. Act as an interface between the Developme

Conduct needs analysis to create quality solutions. Ensure solutions are aligned with stated requirements and comply with departmental standards. Manage activities to ensure solutions are delivered on time and within budget. Serve as a resource to ensure effective communications to customers or key stakeholders. Additional details This role is offered as a remote workplac

Serve as the liaison between the business (represented by the Product Owner) and Agile software development teams. Lead two or more Agile teams to reach peak productivity through coaching and mentoring, resolving impediments blocking a Team, and helping to track Team progress while solutioning for problems that may arise in the future. Play a critical role in the adoption

Serve as the Customer proxy, and responsible for working with Product Management and other stakeholders including other product owners and other teams to define and prioritize the Team Backlog so that the solution effectively addresses program priorities while maintaining technical integrity. Attend product management meetings, planning, and backlog/vision refinement sess

Serve as the liaison between the business (represented by the Product Owner) and the Agile software development team. Help the team reach peak productivity by working with team members, resolving impediments blocking a team, and helping to track their progress. Play a critical role in the adoption of Scrum and other Agile development practices by the organization. Additio

Serve as the customer proxy and responsible for working with Product Management and other stakeholders including other product owners and other teams to define and prioritize the Team Backlog so that the solution effectively addresses program priorities while maintaining technical integrity. Attend product management meetings, planning, and backlog/vision refinement sessi

Work on complex problems, where analysis of situations or data requires an in depth evaluation of multiple factors. Lead and/or provide expertise to functional project teams and participate in cross functional initiatives. Provide direction and guidance to process improvements, including helping to establish/advise on policies. Work with a number of external vendors, help